Privacy
Derlon Hotel Maastricht respects the privacy of visitors to its site. We ensure that information that you make available to use is treated in confidence.
Privacy Statement Derlon Hotel Maastricht
At Derlon Hotel Maastricht, we value your privacy and the protection of your personal data. We handle your information with care, confidentiality, and in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).
What data do we collect?
- We only collect personal data that is necessary to provide you with the best possible service, such as:
- Name, address, and contact details
- Payment information
- Preferences and any special requests you share with us (e.g. dietary needs or room choices)
- Details about your stay, booking, and communication with us
- How do we use your data?
We use your data to:
- Process your reservation or request correctly
- Maintain contact with you
- Improve our services
- Comply with legal obligations (e.g. tax laws)
- Send marketing communications (only if you have given consent)
- How do we protect your data?
We take appropriate technical and organizational measures to safeguard your data against loss, misuse, unauthorized access, or disclosure.
Sharing your data with third parties
We only share your data with third parties when necessary for the execution of our services (such as booking systems, payment providers, or legally required entities). We ensure these parties treat your data with the same level of confidentiality.
Your rights
- You have the right to:
- Access your personal data
- Have your data corrected or deleted
- Withdraw your consent at any time
- Object to the use of your data
- File a complaint with the Dutch Data Protection Authority
Contact
If you have any questions about our privacy policy or wish to exercise your rights, please contact us at:
info@derlon.com